On-Site Management

There is an on-site management office where your host will welcome you and deal with your enquiries, provide tour information and help you.

Included - a daily Maid Service (except on Sunday)

Extras

A Private Mini-Bus Service to or from the Puerto Plata International Airport for about 35 US$ Each Way.

A Private Mini-Bus Service to or from the Santiago International Airport for about 80 US$ Each Way.

Mini Bus with Driver for Day trips can be arranged at reasonable rates.

We'll even fill up your refrigerator! (about 25 US $ on request)

Cellular Rental

Car / SUV Rental

Boogie Board Rental

Nanny/Babysitter and cook

Booking

Deposit:A 30% deposit is required upon booking. Payment by Bank transfer or Credit Card.

Your booking will be held for 7 days whilst you send the deposit. On receipt of your deposit your booking will be unconditional.

Balance: 70% Balance is payable:
Either
14 days prior to arrival by Bank Transfer or Credit Card
OR
Upon arrival in Cash or Travelers checks when you pick up your keys at the Management Office.

Payments

Payments can be made by bank transfer to a US or European bank account or by SKYPE or PAYPAL

Paypal accepts various methods of payments including credit cards. There is a surcharge of 4.1% of the payment made by Paypal/Credit Card, this is often cheaper than bank transfer fees and also gives you the advantage of the insurance and security offered by your bank or credit card company.

Refunds

Your deposit (less any costs and transfer charges) will normally be refundable if you have to cancel your booking AND if we are able to re-rent the villa for your booking period. If you take out vacation insurance then this should cover the you if you loose your deposit.